idXready^TM - Conflict Management: A DiSC®-Based Approach

Conflict can tear a team apart, so it is crucial that problems be resolved before they take over a group. idXready^TM: 2.0: Conflict Management: A DiSC®-Based Approach is a straightforward program that helps people develop the understanding and self-awareness necessary to resolve interpersonal conflict. In addition to helping people learn how to work through conflict on an individual basis, the program offers a strong foundation for resolving issues within an entire team. The program builds important skills that are necessary for effective communication and teamwork.

See sample pages from Participant Workbook

See sample pages from Leaders Guide

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LEARNING OBJECTIVES
In idXready^TM Conflict Management: A DiSC^®-Based Approach, participants will:

• Recognize unique preferences and behaviors when working on a team
• Learn what their behaviors may look like when under stress and in conflict
• Learn a model for understanding how people of diverse styles react differently to conflict
• Understand how their own and others' behaviors may be interpreted in different ways
• Discover a non-threatening way to communicate preferences and discuss differences
• Create action plans for dealing with conflict situations by exploring effective methods for coping with conflict in the workplace

PROGRAM LENGTH
Approximately 4 - 4.5 hours. Breaks are not included in this time.

LEARNING MODEL USED
DiSC®

E-BROCHURE
See E-brochure for Conflict Management: A DiSC^®-Based Approach

SYSTEM REQUIREMENTS

• Microsoft Office 2003 with Power Point 2003
• Microsoft Windows 2000 (Service Pack 3 +) or Windows XP (Recommended)
• Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
• Adobe Flash Player 9 or higher (free at www.adobe.com)
• USB Ports (USB 2 recommended)
• 512 MB of memory (Recommended)

Each participant workbook requires 35 EPIC credits. Participants individually print out their customized workbook. Workbooks incorporate personalized assessments for each individual. The learning becomes relevant and the facilitation time more effective and productive.

See sample pages from Participant Workbook